E-commerce and retail
More orders shouldn’t mean more typing
We connect your sales channels and data, and put AI on the questions your team answers every day.
What’s taking up the time
Questions outside working hours
Customers message at night, and they’ve moved on by morning.
Customer assistant→Off-the-shelf tools don’t fit
Your process has outgrown what the standard app can do.
Custom development→An assistant that knows your business
A chatbot can answer what’s in its script. Ours looks up the actual order, follows your return policy, and passes the conversation to your staff when it should.
Behind each reply
- Reads the question
- Looks up the order
- Checks your return policy
- Hands over to your team
Hi, where is my order #10482?
- Confirmed
- Packed
- On the way
- Delivered
It left the warehouse this morning, and should reach you tomorrow. Want the tracking link?
I’d like to return one item.
I’ll pass you to our team so they can sort it out with you.
Mai joined the chat
Hi, I’m Mai. Which item would you like to return?
Orders from every channel end up in one place.
One channel first
Pick one channel and one type of question, and see if it helps before you add anything else.
Tell us which channels you sell on
And what your team answers most.
Talk to us